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WAF Rules blocking Clarity navigation
Article ID: 187996
Updated On:
Products
Clarity PPM On Premise
Issue/Introduction
When using a Web Application Firewall with Clarity, we observed that Clarity New UX/ Old UX navigation is being blocked by the firewall citing different issues.
Cause
Web Application firewall scans the URL for potential threats/vulnerabilities based on the URL. Depending on the rules enforced all those requests are blocked by WAF and are not sent to Clarity Web server causing unexpected behavior on the application
Environment
Release : All Supported Clarity Release
Component : CA PPM APPLICATION
Resolution
Clarity is not supported with a WAF configuration. Clarity doesn't do an URL scan but we do an application level tests based on the data received and prevent popular web application vulnerabilities.
If there are any new vulnerabilities found in the application, we will address then as part of a Application Patch or Application Release.
If there are any new vulnerabilities found in the application, we will address then as part of a Application Patch or Application Release.
Feedback
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