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APMIA show goofy text in APM EM

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Article ID: 187992

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Updated On:

Products

CA Application Performance Management (APM / Wily / Introscope) INTROSCOPE DX Application Performance Management

Issue/Introduction

APMIA show goofy text in APM, When APM-SSO is used. This is a know issue.

Cause

APMIA show goofy text in APM, When APM-SSO is used. This is a know issue. IA Agent has socket related issue which has lead to gabbled characters in APM-SSO side.

Environment

Release : APM 10.7

Component : APM IA Agent, APM-SSO 13.2

Resolution

Provided the customer with Hotfix # 46
Hotfix build image:http://truss.ca.com/builds/InternalBuilds/10.7.0-ISCP/build-994600(10.7.0.241)/
Hotfix deliverable package:http://truss.lvn.broadcom.net/builds/APMHotfixes/APM10.7.0HF46_DE426578.zip

Additional Information

We have to apply fix from both EPAgent side and APM-SSO side. The above hotfix patch contains both.