"ERROR: Serial number has already been issued, check the database/serial_file for corruption"

Products

• XCOM Data Transport
• XCOM Data Transport - Windows
• XCOM Data Transport - Linux PC

Issue/Introduction

Received the following error when executing script %XCOM_HOME%\Ssl\makeca.bat to re-configure XCOM SSL certificates:

ERROR:Serial number 02 has already been issued, check the database/serial_file for corruption

How can this error be avoided i.e. clean up the current SSL configuration so that it can be started again from scratch?

Environment

• XCOM™ Data Transport® for Windows
• XCOM™ Data Transport® for Linux PC
• OpenSSL

Resolution

To prevent the error and cleanup the current SSL configuration files:

Backup and delete these directories and files from inside the Windows XCOM ssl directory %XCOM_HOME%\Ssl (default: "C:\Program Files\CA\XCOM\Ssl"):

directory certs
directory private
files serial*
files index*
file random.pem

Similar advice is valid for Linux XCOM ssl directory $XCOM_HOME/ssl (default: "/opt/CA/XCOM/ssl")

NOTE: This error may also occur when executing makeclient or makeserver and the same advice applies.