Permissions on DLP Detection servers change after reboots
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Permissions on DLP Detection servers change after reboots

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Article ID: 187959

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Updated On:

Products

Data Loss Prevention Network Protect

Issue/Introduction

Symantec Data Loss Prevention (DLP)

After a reboot, the user on var/run/symantec change from symantecdlp/symantecdlp 770 to root/root 770.
This causes the services on the Detection Server to not start.

Environment

15.5 MP1
RHEL 7.6

Cause

The Detection Server is installed on a Logical Volume (LV) using the Logical Volume Manager (LVM).
The services are attempting to start before the LV is mounted.

Resolution

Create either an OVO or a cron job to delay the start of the services until after the LV is mounted.