ASM - Account credentials clearing after running test.

Products

• CA App Synthetic Monitor
• DX Application Performance Management

Issue/Introduction

SFTP monitor for Process Inbound Traffic - sftp.broadcom.net under the BRCM_PROD folder.  We performed a password update and now the username appears to clear each time that we want to save the settings and run the test.  We got confirmation on our SFTP server; getting errors stating:

sshd[30908]: Failed none for invalid user  from 10.84.112.5 port 51302 ssh2

 

Attempted to build a new monitor and added the old credentials (after app owner rolled back) and monitor still showing access denied.   

Please advice:

Environment

Release : 10.5

Component : CA APP SYNTHETIC MONITOR (WATCHMOUSE)

Cause

Wrong credentials provided by the App team

Resolution

Use the correct credentials.