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Clarity PPM - Receive system error after Project List change
Article ID: 187893
Updated On:
Products
Clarity PPM SaaS
Clarity PPM On Premise
Issue/Introduction
Receive a system error after making updates to the Project List screen
STR
1. Go to Projects>>Config
2. Add a attribute to the Project List page
3. Click Save and Return
Expected Result - See the Project List page with the new attribute added
Actual Result - Receive a System Error. Please contact system administrator
Cause
Log files show below log
api.authenticationError:: Unauthorized Access - No API Access Right for the user
The user does not have appropriate rights
api.authenticationError:: Unauthorized Access - No API Access Right for the user
The user does not have appropriate rights
Environment
Release : 15.6.1
Component : CA PPM SAAS APPLICATION
Resolution
Give the user Access API Rights.
API - Access -
Allows the user to run an application that uses the REST APIs. In addition, you need the appropriate application rights to view or update specific functional areas in the product.
Additional Information
Feedback
Yes
No
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