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ASM is down.No tests for scripted monitors are now running .

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Article ID: 187880

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Updated On:

Products

CA App Synthetic Monitor DX Application Performance Management

Issue/Introduction

ASM  is down. No tests for scripted monitors are running since 14:15 EST on March 31, 2020.

Cause

The issue was caused by the Cassandra Database outage due to a Third Party hardware resource. Unfortunately, the data lost cannot be retrieved. It maybe reflected in the weekly / monthly reports as well. 

Environment

Release : 10.1

Component : CA APP SYNTHETIC MONITOR (WATCHMOUSE)

Resolution

Per Engineering the issue is fixed on the Third-Party Vendor side.