Restarting the Secondary server services may make the secondary Tomcat unresponsive and web services operations may fail with invalid SID
Release : 17.1
Component : SERVICE DESK MANAGER
The following error may be seen in the secondary servers jsrvr.log file.
08/08 10:49:04.186[TCP_port-Write:Slump_nxd]
ERROR TCP_port 1390 cannot write to
XXXXXXjava.net.SocketException: Socket closed at
java.net.SocketOutputStream.socketWrite(Unknown
Source)
at java.net.SocketOutputStream.write(Unknown
Source)
at java.io.DataOutputStream.writeInt(Unknown
Source)
at
com.ca.ServicePlus.slump.TCP_port.send(TCP_port.ja
va:1380)
at
com.ca.ServicePlus.slump.TCP_port.send(TCP_port.ja
va:1324)
at
com.ca.ServicePlus.slump.TCP_port$write_Thread.run
(TCP_port.java:1832)
The following error may be seen in the secondary
servers pdm_tomcat.log file.
java.io.IOException: Slump logon failed for
process pdmweb:XXXXXX#6f181a8f:16c706ad0aa:-7fff
at
com.ca.ServicePlus.slump.SLUMP.doSlumpLogon(SLUMP.
java:556)
at
com.ca.ServicePlus.slump.SLUMP.logon(SLUMP.java:47
5)
at
com.ca.ServicePlus.pdmweb.SLUMPTC.initSlump(SLUMPT
C.java:382)
at
com.ca.ServicePlus.pdmweb.SLUMPTC.run(SLUMPTC.java
:944)