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vmware probe generates the same false alarms

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Article ID: 187842

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Alarms like this are generated again and again:

Failed to configure monitor 'vmhost17.xxx.com.Status'. Updated value will not be available.

Failed to configure monitor 'vmhost11.xxx.com.CPU.CPU Usage (Average/Rate)'. Updated value will not be available.

This can be for any resource item metric, and it is the beginning and end of the message that is consistent. 

Cause

This happens when the profile is configured with static monitors. Note that even if templates are used, a profile may still have static monitors.
 
This can be found in the vmware.cfg via a Copy of the part in quotes (for example 'vmhost17.xxx.com.Status') and Find. It will be in that profiles <monitors> section. A profile without static monitors and is only configured via templates will not have a <monitors> section. 

Environment

Release : 8.51

Component : UIM - VMWARE

Resolution

To remove the static monitors:
1 deactivate the vmware probe
2 make a backup of the probe folder
3 activate the vmware probe
4 open the probe configure and delete the profiles, click Apply
5 add the profiles back
6 apply the templates 

 
If the issue still persists, you will need to deploy a new vmware version or redeploy the current version