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Model is blank for a family of devices in Monitored Devices

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Article ID: 187839

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

Model is blank for a family of devices in Monitored Devices
Model field is blank for a family of devices in Monitored Devices
 

Environment

All supported releases

Component : IM Reporting / Admin / Configuration

Resolution

The Model entry is derived from the sysObjectID OID value.  This is generally established during a certification via the certification team.  If it is displaying as blank that means there is no reference to the sysObjectID in question.  You can customize this by doing the following steps on ALL Data Collectors:
 
1. Navigate to /opt/IMDataCollector/apache*/etc
 
2. Create a file named ModelMap.cfg
 
3. Enter your sysObjectID = Model name, for example:
 
1.3.6.1.4.1.9.12.3.1.3.1147=Cisco Nexus 7004
 
4. Save and exit the editor
 
5. Grep the karaf.log to ensure the file was read successfully
 
grep ModelMap.cfg ../data/log/karaf.log
 
There should be an entry mentioning "Creating configuration from ModelMap.cfg"
 
6. You can also validate this by accessing the URL:  http://DChostname:8681/debug/dispatcher/container/com.ca.im.data-mgmt.common/bean/modelmapcfg
 
7. Once everything checks out, rediscover the devices with the sysObjectID that you updated and within a few moments, the model name should be populated

Additional Information

Vendor is blank for a family of devices in Monitored Devices
 
https://knowledge.broadcom.com/external/article?articleId=187841