ERROR: "Interface Mode Not Supported" and installation hangs with XCOM for Windows
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Article ID: 187831
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Updated On:
Products
XCOM Data Transport
XCOM Data Transport - Windows
XCOM - SUPPORT
Issue/Introduction
The installation hangs with this message displayed: User Interface Mode Not Supported.
Environment
- XCOM™ Data Transport® for Windows 11.6
- Windows 10, 64 bit
- AdoptOpenJDK
Resolution
- Set the _JAVA_OPTIONS system environment variable to -Xms512m -Xmx1g
- Enter the command prompt as administrator
- Change into the directory where xcom.exe is located
- Type: .\XCOM.exe LAX_VM "C:\Program Files\AdoptOpenJDK\jdk-8.0.242.08-hotspot\bin\java.exe"
NOTE: Update path as needed for your installation
Additional Information
Run the installer with the CTRL key held down during the unpack fuel gauge step to get the separate console window showing debug.
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