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EEM to LDAP Connection Exception[-800]: bind failed

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Article ID: 187809

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - System Agent (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) Workload Automation Agent CA Workload Automation AE

Issue/Introduction

I am unable to configure LDAP connectivity with EEM and Status Failed
 
Exception[-800]: bind failed
ERROR [0x2b95ebda2700] [eiam.server.userstore.genericconnector] [src/LdapUtil.cpp:365] LDAP* eiam::server::ldap::LdapUtil::newLdapConnection(const eiam::core::String&, const eiam::core::String&, const eiam::core::String&)

Cause

- Information/LDAP details you are providing could be wrong or password could have been changed for which ldap team should provide proper details.
 
- Otherwise LDAP could be down.
 
- Could you check with LDAP team on details you are providing.
 

Environment

Release : 11.3.6

Component : CA Workload Automation AE (AutoSys)

Resolution

- Contact LDAP team to get correct details.
 
- Once correct details gathered need to follow below link to add external ldap connection:
 

Additional Information

Attachments