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Email notification problems


Article ID: 187800


Updated On:


CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps


The email never shows up. 
Notification not triggering email 
Notification not working 


Release : 3.7

Component : IM Reporting / Admin / Configuration


In the Notification there is is a section "Conditions" In this section there is a selection for "Data Sources" and the Data Source of the Event must be checked for the notification to work. In this case the Data Source was the Data Aggregator and this Data Source was not checked in the Notification.