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Email notification problems
Article ID: 187800
Updated On:
Products
CA Infrastructure Management
CA Performance Management - Usage and Administration
DX NetOps
Issue/Introduction
The email never shows up.
Notification not triggering email
Notification not working
Environment
Release : 3.7
Component : IM Reporting / Admin / Configuration
Resolution
In the Notification there is is a section "Conditions" In this section there is a selection for "Data Sources" and the Data Source of the Event must be checked for the notification to work. In this case the Data Source was the Data Aggregator and this Data Source was not checked in the Notification.
Feedback
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