ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
.The remove_not_present_items.sh script could not resolve any host on CA Performance Management
book
Article ID: 187798
calendar_today
Updated On:
Products
CA Infrastructure ManagementCA Performance Management - Usage and AdministrationDX NetOps
Issue/Introduction
The remove_not_present_items.sh scripts returns "could not resolve any host" and "not present/not polled" interfaces are still visible in the console.
Error seen in output: Could not resolve host:<HOSTNAME>
Cause
This is an operating system (OS) level issue with resolving the hostname used.
You can verify with:
nslookup hostname
ping hostname
Replace hostname with the hostname you are trying to use with the script.
Environment
Dx NetOps Performance Management any version
Resolution
Correct the OS issue with name resolution or use the IP of the Data Aggregator instead of the hostname.