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In the IDM Password Services task, pre-populated fields lose their values if the Language dropdown is used to change languages

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Article ID: 187789

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Updated On:

Products

CA Identity Manager CA Identity Suite

Issue/Introduction

Steps to Reproduce:
1. Enable language switching for the IME in the IM Management Console (at Advanced Settings › User Console) and restart the IME to enable the sample languages.
2. Set "Password Must Change" for a user using the Modify User Password task.
3. Log into IM with that user, who will be redirected to the Password Services task.  The Organization, User ID, Login Id, First Name and Last Name fields will be populated.
4. Select a different language from the Language dropdown in the upper righthand corner of the page.
5. The page refreshes and the values are removed from all fields.  These are read-only fields and the user can't enter values in them to still use the task.

Environment

Release : 14.2

Component : IdentityMinder(Identity Manager)

Resolution

Fix available with HF-DE452905.zip.  This fix will be included in next available IM 14.2 CP, at this time scheduled to be CP6.