RC connection to VDI not on session 0
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Article ID: 187787
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Updated On:
Products
CA Client Automation - Remote Control
Issue/Introduction
Connecting to Virtual Desktop Infrastructure (VDI) the screen is not on Session 0.
Resolution
Try a RC connection with a custom connection:
Hostname$domain\username)
or
hostname$1 (where 1 is the session ID of the user, also try 0 and 2)
Feedback
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Yes
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No