Client Automation - CA Asset Converter for Microsoft SCCM job is taking very long time

Products

• CA Client Automation - Asset Management
• CA Client Automation - IT Client Manager
• CA Client Automation

Issue/Introduction

When there are a lot of computers in Microsoft SCCM, the job "CA Asset Converter for Microsoft SCCM" could take very long (several hours) to process all the computers.

 

How to speed up the process ?

 

Environment

Client Automation 14.0 SP1 and SP3

 

Resolution

Open a case at CA Broadcom Technical Support and request the fixes :

 

T5IZ379 and T5IZ386 for ITCM 14.0 SP1

 

T5IZ415 for 14.0 SP3

 

 

Install the fixes on Domain Manager and execute these commands :

 

ccnfcmda -cmd SetParameterValue -ps /itrm/manager/engine -pn EnableLargeQueries -v 1 
ccnfcmda -cmd SetParameterValue -ps /itrm/manager/engine -pn QueryLimitforrows -v 100