The problem can occur due to configuration issues in Client configuration files
It can also be due to Firewall Blockage with Ports
Release : 11.3.6
Component : CA Workload Automation AE (AutoSys)
Client configuration issues
We need to confirm that the entry AUTOSERVER is correctly pointed to host running the application server
#WAAE Application Server (PRD) - not active
We also need to verify the AutoServerPort is mentioned in the config file corresponds to the correct port of the application server.
In Windows servers, you can go to administrator utility on the client machine
Click on the AutoSys tab and select the application server and update the "server host".
Then restart SSA as follows
In windows restart the service "CA connection Broker" on windows.
On a Linux machine, you restart as follows