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PAM REST API: Cannot update user roles


Article ID: 187762


Updated On:


CA Privileged Access Manager (PAM)


Cannot update user roles when using the RESP API.
The following errors may be returned:
=> status 500 -- internal server error
=> status 400 -- Bad request
Other fields of the user data can be successfully updated.
Problem occurs even if the API Key being used has the role 'Global Administrator' and it belongs to the 'super' user.


Product: Layer 7 Privileged Access Manager


Known problem in as it was reproduced in our labs.
As the PAM versions 3.2.x will go out of support on April 24th 2020 we recommend upgrading to a version 3.x which is not impacted by this problem.