We have configured a KDC server, and verified that the firewall is open to the KDC. We configured both a device group and the individual device with the KDC per documentation page https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/layer7-privileged-access-management/privileged-access-manager/3-3-2/integrating/configure-kerberos-piv-cac-authentication-for-windows-targets.html. When we attempt to RDP to that device, we get an error "Cannot perform Kerberos authentication; a KDC Server is not configured for the Device that you're attempting to access.".
Release : 3.3
Component : PRIVILEGED ACCESS MANAGEMENT