Pending Actuals for inactivate resource even though Timesheets are posted
Article ID: 187729
Clarity PPM SaaS
Clarity PPM On Premise
Pending Actuals are still showing up at the assignment level for a resource even though their timesheets are in posted status.
This issue can happen if there was an open/submitted timesheet created prior to the resource's term date.
Clarity will only display timesheets prior to their termination date.
Release : All Supported Releases
Component : CA PPM SAAS TIME MANAGEMENT
Go to Home->Resources->Filter for the inactive resource
Change the resources
Date of Termination
to either today's date, or delete temporarily
Now go back to timesheets and filter for any timesheets for the resource in Open / Submitted
If any appear this would be the cause of pending actuals appearing.
Once the hours on the open/submit timesheet have been removed, readd the Termination date for the resource.
Can we remove Pending Actuals for Inactive Resources outside timesheets?