ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Management Lost Contact Status

book

Article ID: 187721

calendar_today

Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

What does it take to put a device into management lost.  Also, what does it take for a device to go from management lost back to up status.

Environment

Any CAPM version

Resolution

It takes 2 full timeout polls to set a device to "Management Lost".  However, only 1 successful SNMP poll  in the poll cycle to clear "Management Lost" and set the device back to "Up"