Getting TLS Error Message Trying to Email from the Web Viewer
search cancel

Getting TLS Error Message Trying to Email from the Web Viewer

book

Article ID: 187714

calendar_today

Updated On:

Products

Output Management Web Viewer

Issue/Introduction

Getting the following error message: "Error: could not convert socket to TLS" when sending an SMTP email with CA Output Management Web Viewer and TLS v1.2

Environment

Release : 12.1

Component : CA OUTPUT MANAGEMENT WEB VIEWER FOR ALL PLATFORMS

Websphere

Resolution

SO12392 Cumulative Build 204

For Websphere, specify the JVM argument listed below in the servant region.

-Dcom.ibm.jsse2.overrideDefaultTLS=true