Error: could not convert socket to TLS trying to Email from OM Web Viewer 12.1
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Error: could not convert socket to TLS trying to Email from OM Web Viewer 12.1

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Article ID: 187714

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Updated On:

Products

Output Management Web Viewer

Issue/Introduction

Getting the following error message: "Error: could not convert socket to TLS" when sending an SMTP email with Output Management Web Viewer and TLS v1.2

Environment

  • Output Management Web Viewer 12.1
  • IBM WebSphere Application Server
  • TLS 1.2

Resolution

SO12392 Cumulative Build 204.  Apply the latest build for all maintenance and vulnerability solutions.

For Websphere, specify the JVM argument listed below in the servant region.

-Dcom.ibm.jsse2.overrideDefaultTLS=true