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VMWARE Probe ntpd services ON and Automatic Alerts

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Article ID: 187698

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We have configured ntpd services for esx hosts using vmware probe and need help understanding the difference between on and automatic alerts below.

1. xxxxxxxx: The monitor xxxxxx-xxx.xxx.xxx.Service/ntpd/Running on xxxxx:443 is outside expected limits (on != true)

2. xxxxxxxx: The monitor xxxxxx-xxx.xxx.xxx.Service/ntpd/Running/Running on xxxxx:443 is outside expected limits (automatic != true)

 

Environment

Release : 8.51

Component : ACTIVE DIRECTORY & EXCHANGE SERVER AIM

Resolution

Difference between automatic and manual select monitors is very well covered in our documentation

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/ca-unified-infrastructure-management-probes/GA/alphabetical-probe-articles/vmware-vmware-monitoring/vmware-versions-6-1-6-6/v6-3-vmware-im-configuration.html#concept.dita_3a91df599e127f3bd4208f83d8bc7b04d1e22dc9_UsingAutomaticConfigurations
Adding vmware Monitors
There are three different ways to add monitors to vmware entities:
Manually select the monitors
To manually select and enable monitors, navigate to the target entity within the Resource. This lists its monitors in the right pane. Use the available check-boxes to enable QoS monitoring for the selected metrics. To enable Alarm thresholding, you will need to launch the Edit Monitor dialog. See the section Manually Selecting Monitors to be Measured.
Use Templates
Templates let you define reusable sets of monitors to apply to various vmware monitored entities.
See the section Using Templates for further information.
Use Auto Configurations
Auto Configuration is a powerful way to automatically add monitors to be measured. Monitors are created for new devices (that is, ones not currently monitored) that would otherwise need manual configuration to be monitored.
Example: Auto Configuration contains an auto-monitor for VM 'Memory Used'. When a new VM is created the Auto Configuration feature creates a monitor automatically for monitoring the VM.
Using Automatic Configurations
Automatic configuration is an optional but powerful way to automatically add monitors to be measured. This is the preferred method for configuring your resources. When new vCenter or ESX server monitored entities are detected, "Auto Monitors" are created for devices that are not currently monitored using a static monitor. In the case of VMs, only VMs in the power on state are monitored using auto-monitors. If the VM is in another state it is ignored.