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Service Point mobile app against SSL xFlow URL says Oops not available
Article ID: 187692
Updated On:
Products
CA Service Management - Asset Portfolio Management
CA Service Management - Service Desk Manager
Issue/Introduction
Service Point mobile app against SSL xFlow URL says Oops not available
Cause
Self signed / Intranet ROOT CA authority based SSL certificates are not supported with Service Point mobile app
Environment
Release : 17.2, 17.3
Component : XFLOW INTERFACE FOR SDM
Resolution
Obtain a real vendor issued certificate and deploy it to xFlow/SDM server for Service Point app to recognize SSL certificates without errors.
Feedback
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