Monitoring devices in a DMZ

Products

• CA Infrastructure Management
• CA Performance Management - Usage and Administration
• DX NetOps

Issue/Introduction

What are the best practices for setting up monitoring in CAPM for devices that are in a DMZ

Environment

Release : 3.7

Component : IM Reporting / Admin / Configuration

Resolution

As the Data Collector ultimately needs to talk to the end devices directly, you have one of two options.

 

1. Allow the current Data Collector(s) to communicate through the DMZ to the end devices

 

2. Install a new Data Collector within the DMZ and allow communication between the Data Aggregator and the new Data Collector

 

As for what lines of communication you need to keep open, please refer to the Performance Management documentation link below:

Additional Information

Firewall and Connectivity Considerations