In CEM, runnng a report encounters a blank screen from running a query.
Article ID: 187679
Running a query report in CEM's UI, a blank screen is presented as the result.
The cause of this condition was due to an old report being used that had 'System_id' as the filter criteria instead of the now current 'System ID' the UI uses.
Release : 6.0
Component : CA COMPLIANCE EVENT MANAGER
The blank screen (hang) condition was corrected by using the current filter value
the filter criteria instead of the old filter value of '