Forced trace: U00005118 Program error: Database access via key 'EH_Client' with value 0 in module 'UCUDEACT'.

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

When workflows abend during execution, a forced trace with following message could occur under certain circumstances:
 U00005118 Program error: Database access via key 'EH_Client' with value 0 in module 'UCUDEACT'.

Environment

Release : 12.0, 12.1, 12.2, 12.3

Component : AUTOMATION ENGINE

Cause

This is a bug

Resolution

Solution:

Update to a fix version listed below or a newer version if available.

Fix version:

Component(s): Automation Engine

 

Automation.Engine 12.1.8 - Available

Automation.Engine 12.2.6 - Available

Automation.Engine 12.3.3 - Available