Error U02000102 - function getpwnam '1-Operation not permitted' in Linux agent

Products

• CA Automic Workload Automation - Automation Engine
• CA Automic One Automation

Issue/Introduction

 

Getting error U02000102 - function getpwnam '1-Operation not permitted' when running filetransfer in Linux agent

Environment

Release : 12.2, 12.3

Component : AUTOMATION ENGINE

Resolution

The function getpwnam is used for checking the user's password which should require access to /etc/shadow (a text file that contains information about the system's users' password. It is owned by user root & group shadow with 640 permissions).

In this case, the agent is started by user <username> which should not have had sufficient permissions, hence the error happened.

The solutions for this are either:

- Starting agent via root user. or

- Enable PAM (the pam library pam_unix.so can automatically check password by calling /sbin/unix_chkpwd). or

- set login_check=no in agent's ini and ANONYMOUS_JOB=Y in UC_HOSTCHAR_xxx on client 0, which should enable anonymous executions of job (not checking password)