Can we remove Pending Actuals for Inactive Resources outside timesheets?
Article ID: 187633
Clarity PPM SaaS
Clarity PPM On Premise
Is there a way to clear pending actuals without going through timesheets for a resource that is inactive/no longer working with the company?
Release : All Supported Releases
Component : CA PPM SAAS APPLICATION
If the pending actuals were created via a timesheet, the only way to delete the pending actuals would be through the timesheet:
- Go to the user's timesheet
- Return the timesheet
- Delete the task(s) or remove all time on the task
- Save the timesheet (The Timesheet doesn't have to be resubmitted)
See KB: 187729
- Pending Actuals for inactivate resource even though Timesheets are posted