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Can we remove Pending Actuals for Inactive Resources outside timesheets?
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Article ID: 187633
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Updated On:
Products
Clarity PPM SaaSClarity PPM On Premise
Issue/Introduction
Is there a way to clear pending actuals without going through timesheets for a resource that is inactive/no longer working with the company?
Environment
Release : All Supported Releases
Component : CA PPM SAAS APPLICATION
Resolution
If the pending actuals were created via a timesheet, the only way to delete the pending actuals would be through the timesheet:
Go to the user's timesheet
Return the timesheet
Delete the task(s) or remove all time on the task
Save the timesheet (The Timesheet doesn't have to be resubmitted)
Additional Information
See KB: 187729 - Pending Actuals for inactivate resource even though Timesheets are posted