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Enhanced cdm profiles missing after upgrading to UIM 9.20

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Article ID: 187617

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

Need to set up alarm policies in the Operator Console for cdm probe metrics, but after upgrading from earlier UIM releases where cdm MCS profiles were previously deployed to the 9.02 then 9.20 without migrating any of the earlier cdm templates the Enhanced cdm templates do not appear for any monitoring group in the UMP USM portlet even after attempting to migrate to the 6.42 cdm MCS templates.

Cause

Profiles from the 5.71-MC version cdm MCS templates were successfully deployed to mulitple robots in current monitoring groups and migrating from the older template versions to the next oldest version deployed (5.80-MC in this case) failed with errors similar to the following:
 
failed migration for probe 'cdm' template 'Memory Monitor' version '2.17'
Exception: Field text (/messages/CustomPhysicalErrorWarning) needs migration.
Field text (/messages/CustomPhysicalErrorMinor) needs migration.
Field text (/messages/CustomPhysicalErrorCritical) needs migration.
Field text (/messages/CustomPhysicalErrorIn

Environment

Release : 9.2.0

Component : UIM - CDM WITH IOSTAT

Resolution

Currently the only workaround to correct this is as follows:
 
1.  Record the current metrics being monitored and alarm thresholds configured for all currently deployed cdm probe profiles by reviewing these from the Monitoring tab of the UMP USM portlet.
2.  Delete all cdm templates from all monitoring groups from the UMP USM portlet.
3.  Migrate the older cdm MCS templates ('Setup cdm', 'CPU Monitor', 'Default Disk(s)', 'Memory Monitor') to the versions associated with the 6.30-MC cdm probe using the activate_template command from the mon_config_service probe utility.
4.  Deploy the 6.34 cdm_mcs_templates package to the primary hub
5.  Activate the 6.34 cdm MCS templates with the activate_probe_templates_package command from the mon_config_service probe utility.
6.  Deploy the 6.42 cdm_mcs_templates package to the primary hub
5.  Activate the 6.42 cdm MCS templates with the activate_probe_templates_package command from the mon_config_service probe utility.
 
At this point the Enhanced cdm templates should be available from the Monitoring tab of the UMP USM portlet and either legacy or enhanced cdm probe templates can be created for the required monitoring groups.