We are unable to modify a users endpoint account.
In IDM the following error is received: Failed to fetch the account
From Provisioning Server the following error is received: Read failed: failed to find a connector server to handle request for DN
Release : 14.X
Component : IdentityMinder(Identity Manager)
This issue can also be caused by corrupted JCS cache.
Confirm you have a backup of any custom bundles/connectors you have imported.
Stop the JCS rename
..\Connector Server\Data to ..\Connector Server\Data_old
..\Connector Server\jcs\data to ..\Connector Server\jcs\data_old
Start the JCS
Connect to http:hostname:20080\main to confirm a successful connection.
Import any custom bundles/connectors you have built.
Confirm you can successfully connect to your endpoint.