"NetQoS Reporter/Analyzer Watchdog service terminated unexpectedly" windows event log error on a daily basis

Products

• CA Application Delivery Analysis MTP (NetQoS / ADA)
• Network Flow Analysis

Issue/Introduction

Description:

We continue to see Error messages in the Windows System Log that the Report/Analyzer Watchdog Service stops unexpectedly every night at Midnight (or a few minutes past). Are there any reasons why this service would stop every night at midnight?

Windows Event LOG:

The NetQoS Reporter/Analyzer Watchdog service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

 

Environment

Release:
Component: NQRPTA

Resolution

 

This is working as designed. The Watchdog service automatically restarts around midnight each night to release any resources in use.

If you take a look in the Watchdog log you will see this entry around midnight:

MainWatchdogThread: Restart WatchdogService.exe to release all resources

Unless there is a problem, like the service not restarting successfully,the message in the Windows event log is not a concern.