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Form Select field will not be saved on auto complete tab

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Article ID: 187552

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Updated On:

Products

CA Service Management - Service Desk Manager CA Service Catalog

Issue/Introduction

Refresh form cache on update is not working  and SLCM select field is filled with autocomplete tab aren't saved

Environment

Release : 17.2

Component : SERVICE CATALOG

Resolution

Please contact support and raise a case to access the Patch.
Once you have encountered the issue the current resolution is to install:
1.T6D9571.CAZ on top of 17.2 + RU6 (Released for VA in Mar 2020)

Fix: Refresh form cache on update - T6D9571

Additional Information

T51R238 isn't implemented in 17.2 RU8. 

Ported T51R238 to RU8 which is now part of T6D9571.