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AWA: Loading transport case fails, DBLoad fails with 'U00038248 Unable to determine the Minor Version of the database. Can't continue.'
Article ID: 187536
CA Automic Workload Automation - Automation Engine
When loading the transport case using DBLoad utility, DBLoad fails with the following error presented in the log file: 'U00038248 Unable to determine the Minor Version of the database. Can't continue.'
Incompatible version of the DBLoad utility is used. Utilities version should always correspond to the Automation Engine version.
Release : 12.0, 12.1, 12.2, 12.3
Component : Automation Engine
Verify the version of Utilities you are running. Version of utilities should always correspond to the version of Automation Engine you are on. The error 'U00038248 Unable to determine the Minor Version of the database. Can't continue.' means that your utility on the same or lower version than the Automation Engine.
Upgrade your utility to the same version as your Automation Engine, and re-run the DBLoad to load the transport case.