AWA: Loading transport case fails, DBLoad fails with 'U00038248 Unable to determine the Minor Version of the database. Can't continue.'

Products

• CA Automic Workload Automation - Automation Engine

Issue/Introduction

When loading the transport case using DBLoad utility, DBLoad fails with the following error presented in the log file:
'U00038248 Unable to determine the Minor Version of the database. Can't continue.'

 

Cause

Incompatible version of the DBLoad utility is used. Utilities version should always correspond to the Automation Engine version. 

Environment

Release : 12.0, 12.1, 12.2, 12.3

Component : Automation Engine

Resolution

Verify the version of Utilities you are running. Version of utilities should always correspond to the version of Automation Engine you are on. 
The error  'U00038248 Unable to determine the Minor Version of the database. Can't continue.' means that your utility on the same or lower version than the Automation Engine. 

Upgrade your utility to the same version as your Automation Engine, and re-run the DBLoad to load the transport case.