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How to find devices that are not polling for interface stats

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Article ID: 187528

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

What's the best way to quickly find devices that are not polling for interfaces.

All our rules state the interface must be operationally up. 

We found 2 routers that were polling for device statistics but not interface statistics. 

What I'd like to do now is find other devices that are only polling on the device level and not interface level so I can correct those too. 

Cause

Polling for some metric families can become stale and this will cause that MF to stop polling.

Environment

Release : 3.x

Component : IM Reporting / Admin / Configuration

Resolution

There is a script available called getPolledDeviceInfo that will check for devices that are active but have no interface (ifstats) values for the last hour.

Please contact support for this script and directions to use it.

Additional Information

https://ca-broadcom.wolkenservicedesk.com/external/article?articleId=94278