search cancel

PSC (Primary Support Contact) change for Clarity SaaS

book

Article ID: 187523

calendar_today

Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

How can I change/add/remove one of the below for Clarity SaaS:
  • Primary Support Contact (PSC)
  • Point of Contact

Environment

Release : All Supported Releases

Component : Clarity PPM SaaS Operations User Management

Resolution

To have this change made, please open a case with Broadcom Support. To help expedite your request, make sure that the information below is provided in the case:

 

  1. Details for each account user you are requesting a modification/add/exclusion for:
  • Action be executed: Add/Edit/Remove
  • Full Name
  • Email address
  • Phone Number