PSC (Primary Support Contact) change for Clarity SaaS

Products

• Clarity PPM SaaS

Issue/Introduction

How can I change/add/remove one of the below for Clarity SaaS:

• Primary Support Contact (PSC)
• Point of Contact

Environment

Release : All Supported Releases

Component : Clarity PPM SaaS Operations User Management

Resolution

To have this change made, please open a case with Broadcom Support. To help expedite your request, make sure that the information below is provided in the case:

 

1. Details for each account user you are requesting a modification/add/exclusion for:

  • Action be executed: Add/Edit/Remove

  • Full Name

  • Email address

  • Phone Number