ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Portal masking finishing with failed

book

Article ID: 187502

calendar_today

Updated On:

Products

CA Test Data Manager (Data Finder / Grid Tools)

Issue/Introduction

I'm testing portal version 4.9.9.0 with FDM 4.9.6 and when I run a masking in the portal the masking is completed in the database but at the end the status is failed in the portal making jobs log.


This is urgent to be fixed.
2020-03-23 11:10:37.456 [DEBUG] [https-openssl-nio-8443-exec-5] --- [U:integrator][M:PUT][P:/api/ca/v1/jobs/974]                        c.c.t.j.s.JobEngineService:  updating status for job with id 974 
2020-03-23 11:10:37.475 [DEBUG] [https-openssl-nio-8443-exec-5] --- [U:integrator][M:PUT][P:/api/ca/v1/jobs/974]            c.c.t.j.j.s.JobsSynchronizationManager:  Status received for Job ........ GtrepJobInformation [jobId=974, jobName=Masking for CAS DE TEST [ 1.0 ], jobType=PIIMASK, origin=masking, status=Failed]
2020-03-23 11:10:37.483 [DEBUG] [https-openssl-nio-8443-exec-5] --- [U:integrator][M:PUT][P:/api/ca/v1/jobs/974]            c.c.t.j.j.s.JobsSynchronizationManager:  Status update process and 0 queued jobs checked for processing in 8 ms
2020-03-23 11:10:37.483 [DEBUG] [https-openssl-nio-8443-exec-5] --- [U:integrator][M:PUT][P:/api/ca/v1/jobs/974]              c.c.t.j.c.JobEngineServiceController:  Updating status for requestId 974 : JobStatusRequest [status=Failed, statusMessage=org.springframework.transaction.CannotCreateTransactionException: Could not open JPA EntityManager for transaction; nested exception is org.hibernate.TransactionException: JDBC begin transaction failed: , artifactLocation=null] DONE
2020-03-23 11:10:59.404 [DEBUG] [https-openssl-nio-8443-exec-24] --- [U:DKW5123][M:GET][P:/api/ca/v1/jobs]              c.c.t.j.c.JobEngineServiceController:  START - RequestID: 306, Module: tdmJobEngineService, GET /ca/v1/jobs
2020-03-23 11:10:59.484 [DEBUG] [https-openssl-nio-8443-exec-24] --- [U:DKW5123][M:GET][P:/api/ca/v1/jobs]                        c.c.t.j.s.JobEngineService:  time loading jobs 79 ms



Cause

Problem introduced in GA of 4.9

Environment

Release : 4.9

Component : CA Test Data Manager Portal

Resolution

TDMWeb-4.9.14.0 has been provided to correct this issue.  Please contact BC Support to acquire the latest patch to 4.9 TDM Web Portal.