Portal masking finishing with failed

Products

• CA Test Data Manager (Data Finder / Grid Tools)

Issue/Introduction

I'm testing portal version 4.9.9.0 with FDM 4.9.6 and when I run a masking in the portal the masking is completed in the database but at the end the status is failed in the portal making jobs log.

This is urgent to be fixed.
2020-03-23 11:10:37.456 [DEBUG] [https-openssl-nio-8443-exec-5] --- [U:integrator][M:PUT][P:/api/ca/v1/jobs/974]                        c.c.t.j.s.JobEngineService:  updating status for job with id 974 
2020-03-23 11:10:37.475 [DEBUG] [https-openssl-nio-8443-exec-5] --- [U:integrator][M:PUT][P:/api/ca/v1/jobs/974]            c.c.t.j.j.s.JobsSynchronizationManager:  Status received for Job ........ GtrepJobInformation [jobId=974, jobName=Masking for CAS DE TEST [ 1.0 ], jobType=PIIMASK, origin=masking, status=Failed]
2020-03-23 11:10:37.483 [DEBUG] [https-openssl-nio-8443-exec-5] --- [U:integrator][M:PUT][P:/api/ca/v1/jobs/974]            c.c.t.j.j.s.JobsSynchronizationManager:  Status update process and 0 queued jobs checked for processing in 8 ms
2020-03-23 11:10:37.483 [DEBUG] [https-openssl-nio-8443-exec-5] --- [U:integrator][M:PUT][P:/api/ca/v1/jobs/974]              c.c.t.j.c.JobEngineServiceController:  Updating status for requestId 974 : JobStatusRequest [status=Failed, statusMessage=org.springframework.transaction.CannotCreateTransactionException: Could not open JPA EntityManager for transaction; nested exception is org.hibernate.TransactionException: JDBC begin transaction failed: , artifactLocation=null] DONE
2020-03-23 11:10:59.404 [DEBUG] [https-openssl-nio-8443-exec-24] --- [U:DKW5123][M:GET][P:/api/ca/v1/jobs]              c.c.t.j.c.JobEngineServiceController:  START - RequestID: 306, Module: tdmJobEngineService, GET /ca/v1/jobs
2020-03-23 11:10:59.484 [DEBUG] [https-openssl-nio-8443-exec-24] --- [U:DKW5123][M:GET][P:/api/ca/v1/jobs]                        c.c.t.j.s.JobEngineService:  time loading jobs 79 ms

Environment

Release : 4.9

Component : CA Test Data Manager Portal

Cause

Problem introduced in GA of 4.9

Resolution

TDMWeb-4.9.14.0 has been provided to correct this issue.  Please contact BC Support to acquire the latest patch to 4.9 TDM Web Portal.