Google Chrome Browser - Data access error Operator Console dashboards failed to load
Article ID: 187493
Updated On: 01-22-2025
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
Issue/Introduction
In accessing Operator Console in Chrome, getting Data access error dashboard failed to load.
Environment
UIM 20.x
Component : UIM - OPERATOR CONSOLE
Cause
3rd party Cookies are blocked by organizational policy.
Resolution
Enable cookies for the page using the following steps.
1. In the address bar, click on the blocked cookie icon. It will bring up the below options:
2. Click on the "Show cookies and other site data..." link. It brings up the below box:
3. Click on the "Blocked" tab.
4. Select the page being blocked.
5. Click Allow. You'll get a message that cookies from that site will be allowed.
6. Click Done. The following will appear at the top of the page:
7. Click the Reload button to reload the page and view the dashboard.
1. In the address bar, click on the blocked cookie icon. It will bring up the below options:
2. Click on the "Show cookies and other site data..." link. It brings up the below box:
3. Click on the "Blocked" tab.
4. Select the page being blocked.
5. Click Allow. You'll get a message that cookies from that site will be allowed.
6. Click Done. The following will appear at the top of the page:
7. Click the Reload button to reload the page and view the dashboard.
Additional Information
Feedback
Yes
No
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