Google Chrome Browser - Data access error Operator Console dashboards failed to load
Article ID: 187493
Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
Issue/Introduction
In accessing Operator Console in Chrome, getting Data access error dashboard failed to load.
Environment
UIM 20.x
Component : UIM - OPERATOR CONSOLE
Cause
3rd party Cookies are blocked by organizational policy.
Resolution
Enable cookies for the page using the following steps.
1. In the address bar, click on the blocked cookie icon. It will bring up the below options:
2. Click on the "Show cookies and other site data..." link. It brings up the below box:
3. Click on the "Blocked" tab.
4. Select the page being blocked.
5. Click Allow. You'll get a message that cookies from that site will be allowed.
6. Click Done. The following will appear at the top of the page:
7. Click the Reload button to reload the page and view the dashboard.
1. In the address bar, click on the blocked cookie icon. It will bring up the below options:
2. Click on the "Show cookies and other site data..." link. It brings up the below box:
3. Click on the "Blocked" tab.
4. Select the page being blocked.
5. Click Allow. You'll get a message that cookies from that site will be allowed.
6. Click Done. The following will appear at the top of the page:
7. Click the Reload button to reload the page and view the dashboard.
Additional Information
Related KBs:
UIM 20.3.x slow Operator Console, Group Trend Report redirects to CABI login, Data Access Error.
https://knowledge.broadcom.com/external/article/202982
UIM - UMP/Operator Console CABI proxy configuration
https://knowledge.broadcom.com/external/article?articleId=205475
UIM Operator Console - Data Access Error
https://knowledge.broadcom.com/external/article?articleId=199555
UIM 20.3.2 - Operator Console Data Access Error in OC
https://knowledge.broadcom.com/external/article?articleId=206627
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