APM Command Center Authentication Errors

Products

• CA Application Performance Management Agent (APM / Wily / Introscope)
• CA Application Performance Management (APM / Wily / Introscope)
• INTROSCOPE
• DX Application Performance Management

Issue/Introduction

Need assistance diagnosing authentication issues with APM Command Center Server:

 DEBUG 2004 [qtp674022351-47416] --- c.c.a.a.c.c.RestAuthenticationEntryPoint : Exception while serving GET /

 

org.springframework.security.authentication.InsufficientAuthenticationException: Full authentication is required to access this resource

at org.springframework.security.web.access.ExceptionTranslationFilter.handleSpringSecurityException(ExceptionTranslationFilter.java:178)

at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:134)

at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)

at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:137)

at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)

at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:111)

at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)

at org.springframework.security.web.authentication.rememberme.RememberMeAuthenticationFilter.doFilter(RememberMeAuthenticationFilter.java:150)

at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)

at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:169)

at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)

at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:63)

at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)

at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:200)

at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)

at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:121)

at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)

at org.springframework.security.web.header.HeaderWriterFilter.doFilterInternal(HeaderWriterFilter.java:66)

at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)

at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)

at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:105)

at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)

at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:56)

at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)

at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331)

at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:214)

at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:177)

at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:347)

at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:263)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1767)

at org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:99)

at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1767)

at com.ca.apm.acc.configserver.config.SimpleHTTPFilter.doFilter(SimpleHTTPFilter.java:71)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1767)

at org.springframework.web.filter.HttpPutFormContentFilter.doFilterInternal(HttpPutFormContentFilter.java:109)

at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1767)

at org.springframework.web.filter.HiddenHttpMethodFilter.doFilterInternal(HiddenHttpMethodFilter.java:93)

at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1767)

at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:197)

at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1767)

at org.springframework.boot.actuate.autoconfigure.MetricsFilter.doFilterInternal(MetricsFilter.java:107)

at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107)

at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1767)

at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:583)

at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)

at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:548)

at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:226)

at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1180)

at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:513)

at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)

at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1112)

at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)

at org.eclipse.jetty.server.handler.gzip.GzipHandler.handle(GzipHandler.java:493)

at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:134)

at org.eclipse.jetty.server.Server.handle(Server.java:539)

at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:333)

at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:251)

at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:283)

at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:108)

at org.eclipse.jetty.io.SelectChannelEndPoint$2.run(SelectChannelEndPoint.java:93)

at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.executeProduceConsume(ExecuteProduceConsume.java:303)

at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.produceConsume(ExecuteProduceConsume.java:148)

at org.eclipse.jetty.util.thread.strategy.ExecuteProduceConsume.run(ExecuteProduceConsume.java:136)

at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:671)

at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:589)

at java.lang.Thread.run(Unknown Source)

 

Environment

Release : 10.7.0

Component : APM Agents

Cause

Port configuration is incorrect.  

 

Resolution

The webserver port for 'introscope.enterprisemanager.web.port' on the

introscopeenterprisemanager.properties

was not equal to the port listed for the value  'authentication.aca.url' on the

apmccsrv.properties

 
correcting this fixed the problem. 

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/application-performance-management/10-7/administrating/configure-ca-apm-command-center/user-management-and-authentication.html

Please refer to: Configure the apmccsrv.properties File