OBS (Organizational Breakdown Structure) known issues - master KB

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

Known issues related to OBS including department/location OBSs that may be missing

Resolution

• Some Department OBS Selections are not Saving to Projects
• Cannot browse for an OBS Unit in the Project Department OBS field
• Why are new departments missing from the Department Browse Lookup?
• Location or Department OBS Not available in OBS drop down in PPM
• New Department OBS is not appearing on the portlets - if Datamart Extraction job hasn't been run recently.
• When clicking the binocular for the Department field, no values Display
• Not able to see OBS Section for Roles

Modern UX:

• In MUX Project Grid View, Department OBS does not sort alphabetically - Fixed in 16.0.2
• MUX Timesheets OBS filters not working as expected - Fixed in 15.9.3

The above is not an all-inclusive list, so if you don't find your solution in the KBs above, see KB: Known Clarity issues: Tips in using Self Service for tips on how to search for other solutions.