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Servers with probe missing from the Usage_metering report
Article ID: 187466
Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
Issue/Introduction
We have several servers that have probes such as adevl on them that are configured
with our standard template.
Most of the servers show up on the usage metering report but other do not.
We need to understand why.
with our standard template.
Most of the servers show up on the usage metering report but other do not.
We need to understand why.
Cause
The usage_metering probe looks at QoS and alarms
to include systems in its monthly report.
In this case when probes were not sending any QoS and only servers which
had open alarms when the probe scanned were included with the monthly report.
to include systems in its monthly report.
In this case when probes were not sending any QoS and only servers which
had open alarms when the probe scanned were included with the monthly report.
Environment
UIM version: 8.x, 9.x 20.x
Component : UIM - USAGE_METERING/BILLING
Resolution
If you want to make sure a probe is listed on the usage metering report you
must configure it to send QoS.
If not there is a chance that the usage_metering probe will not find information
when it scans to include the systems in the report.
must configure it to send QoS.
If not there is a chance that the usage_metering probe will not find information
when it scans to include the systems in the report.
Feedback
Yes
No
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