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Servers with probe missing from the Usage_metering report
We have several servers that have probes such as adevl on them that are configured with our standard template. Most of the servers show up on the usage metering report but other do not. We need to understand why.
Cause
The usage_metering probe looks at QoS and alarms to include systems in its monthly report. In this case when probes were not sending any QoS and only servers which had open alarms when the probe scanned were included with the monthly report.
Environment
UIM version: 8.x, 9.x 20.x
Component : UIM - USAGE_METERING/BILLING
Resolution
If you want to make sure a probe is listed on the usage metering report you must configure it to send QoS. If not there is a chance that the usage_metering probe will not find information when it scans to include the systems in the report.