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cabi_external probe fails to start with error "cabi_external.jar error = (2) The system cannot find the file specified "

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Article ID: 187430

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Updated On:

Products

DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

cabi_external 4.10 fails to start

Error in cabi_external.log

Controller: Probe 'cabi_external' FAILED to start (command = ../../..//bin/java.exe -Xmx256m -Xms64m -XX:+HeapDumpOnOutOfMemoryError -Djava.library.path=../../../lib -jar cabi_external.jar) error = (2) The system cannot find the file specified.  



Cause

The cabi robot had the cryptkey parameter missing in the robot.cfg

Environment

Release : 9.2.0

Component : UIM - CABI

Resolution

Add the cryptkey parameter to cabi robot's robot.cfg and restart the robot

See steps in the "Configure the robot.cfg File" section in the link below:

https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/9-0-2/installing/configure-the-robot-cfg-file.html