CA EEM not working post OS upgrade from Windows 2008 to 2012
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Article ID: 187404
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Updated On:
Products
CA Workload Automation AE - Scheduler (AutoSys)Autosys Workload Automation
Issue/Introduction
After upgrading the EEM server from Windows 2008 to Windows 2012, EEM was no longer accessible. When accessing the EEM UI, the following error is displayed in the browser...
This problem occurs when the new Windows version does not have 8dot3 naming enabled and there are references in some of the igateway configuration files to paths using the 8dot3 naming.
Resolution
Stop the iTechnology service
Modify the following configuration files within the C:\Program Files (x86)\CA\SC\iTechnology directory...
igateway.conf Spin.conf iPoz.conf
Locate any path in these files that is using the 8dot3 naming and replace it with the full directory name. For example...