PeopleSoft Plugin Locking PeopleSoft Tables
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PeopleSoft Plugin Locking PeopleSoft Tables

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Article ID: 187399

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Updated On:

Products

Workload Automation Agent

Issue/Introduction

When we restart autosys, AutoSys will put a lock on PeopleSoft tables and it will not release it.
It is affecting our PeopleSoft environment by not allowing any batch PeopleSoft jobs to run until we have a DBA kill the offending PeopleSoft process.  The two PeopleSoft tables we saw locked were: SYSADM.PSPRCSRQST and SYSADM.PSPRCSQUE

Happening when we apply O/S Patches on Linux machines as well.

Environment

Release : 11.4

Component : CA Workload Automation Agent for PeopleSoft

1589 LINUX ORA 11.3.6 SP7 

Cause

This is because  when the PeopleSoft Database is restarted, But agent is not restarted, PS tables might get locked.

Resolution

- PeopleSoft Agent would not lock up a PS table while the O/S is being patched.
- When O/S Patches are applied Broadcom strongly recommends to stop PS Agent.
- Everytime PeopleSoft Database is restarted, PeopleSoft Agent also need to be restarted. Because It uses persistent connections to PeopleSoft Database.