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Xtraction UI not loading with IE11

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Article ID: 187394

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Updated On:

Products

CA Service Desk Manager CA Service Desk Manager - Xtraction

Issue/Introduction

Xtraction UI not loading with IE11 - Getting Xtraction loading

Environment

Xtraction
All Supported Windows Operating Systems
IE11 Web Browser

Resolution

1. In IE go to the settings gear in the upper right corner of the browser

2. Click on Compatibility View Settings

3. Un-check the box to Display intranet sites in Compatibility View

4. Reload the default Xtraction page