ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Xtraction UI not loading with IE11
Article ID: 187394
Updated On:
Products
CA Service Desk Manager
CA Service Desk Manager - Xtraction
Issue/Introduction
Xtraction UI not loading with IE11 - Getting Xtraction loading
Environment
Xtraction
All Supported Windows Operating Systems
IE11 Web Browser
Resolution
1. In IE go to the settings gear in the upper right corner of the browser
2. Click on Compatibility View Settings
3. Un-check the box to Display intranet sites in Compatibility View
4. Reload the default Xtraction page
Feedback
Yes
No
Powered by
