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Not seeing new interface added to a device


Article ID: 187393


Updated On:


CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps


We have a device that we are not seeing a newly added interface in CA PM

Interface card was added a few hours ago 

New interface is not seen in CA PM 


Release : 3.7 

Component : IM Reporting / Admin / Configuration


Since the device was just added, CA PM had not run its daily Update Metric Families. 

Go to the device in Monitored Devices and select the Interface Metric Family, then run Update Metric Family manually for the device.