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Not seeing new interface added to a device

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Article ID: 187393

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Updated On:

Products

CA Infrastructure Management CA Performance Management - Usage and Administration DX NetOps

Issue/Introduction

We have a device that we are not seeing a newly added interface in CA PM

Interface card was added a few hours ago 

New interface is not seen in CA PM 

Environment

Release : 3.7 

Component : IM Reporting / Admin / Configuration

Resolution

Since the device was just added, CA PM had not run its daily Update Metric Families. 

Go to the device in Monitored Devices and select the Interface Metric Family, then run Update Metric Family manually for the device.

 

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