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Not seeing new interface added to a device
Article ID: 187393
Updated On:
Products
CA Infrastructure Management
CA Performance Management - Usage and Administration
DX NetOps
Issue/Introduction
We have a device that we are not seeing a newly added interface in CA PM
Interface card was added a few hours ago
New interface is not seen in CA PM
Environment
Release : 3.7
Component : IM Reporting / Admin / Configuration
Resolution
Since the device was just added, CA PM had not run its daily Update Metric Families.
Go to the device in Monitored Devices and select the Interface Metric Family, then run Update Metric Family manually for the device.
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