ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.
Data not visible in Log Analysis portlets in Clarity
Article ID: 187349
Clarity PPM On PremiseClarity PPM SaaS
There are portlets available under Administration -> Security and Diagnostics -> Log Analysis, that can aid an administrator in monitoring various aspects of the application - from response times to number of sessions per day etc. When you navigate to this page, the portlets do not show any data.
All Supported Versions
These portlets do not show any data, if filtering is not done for a specific date, and if the "Environment" and "Hostname" fields are left to their default value of "All".
Change the values of Environment to local on these fields to other available specific values and filter to obtain results.