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Upgrade path
Article ID: 187310
Updated On:
Products
DX Unified Infrastructure Management (Nimsoft / UIM)
Issue/Introduction
Hello,
We would like to upgrade our non-prod UIM infra to DX Infrastructure Management 20.1.
I've check the upgrade path from this page: https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/20-1/installing/product-compatibility/supported-upgrade-paths.html
We see:
- UMP 9.2.0 to UMP 20.1
- UMP 9.1.0 to UMP 9.2.0
- UMP 9.0.2 to UMP 9.2.0
We've check the page: http://xxxxxxxump001/html/version.txt and this is what we see:
Version = 9.0.3
Build Label = UMP_903_GA
Build Date = Wed Dec 26 15:23:15 2018 +0000
Build Number = 0
Does that means that I need to upgrade UMP to version 9.20 first and then I can proceed with the upgrade to 20.1?
Environment
Release : 9.0.2
Component : UIM
Resolution
In your case with UIM/UMP 9.02/9.03, please upgrade to 9.20 first.
1. Upgrade UIM 9.0.2 to UIM 9.2.0
2. Upgrade UMP 9.02/9.03 to 9.2.0
3. Then do the same for 9.20, upgrade UIM, then UMP to 20.1. See upgrade paths below.
Here are the supported upgrade paths
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/9-0-2/installing/product-compatibility/supported-upgrade-paths.html
UIM Compatibility Matrix
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/9-0-2/installing/product-compatibility/ca-uim-compatibility-matrix.html
CA Unified Infrastructure Management 9.2.0 Release Notes
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/9-0-2/release-notes/ca-uim-9-service-pack-1.html
The installer uses a package called uimserverpackages.zip.
Warning: If the install files are always downloaded to the same location, then uimserverpackages.zip is renamed to uimserverpackages(1).zip and the installer uses the pre-existing uimserverpackages.zip which is 9.0.2. The install works but UIM doesn't. So make sure you download the uimserverpackages.zip file for UIM v9.20 and don't make that mistake.
1. Upgrade UIM 9.0.2 to UIM 9.2.0
2. Upgrade UMP 9.02/9.03 to 9.2.0
3. Then do the same for 9.20, upgrade UIM, then UMP to 20.1. See upgrade paths below.
Here are the supported upgrade paths
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/9-0-2/installing/product-compatibility/supported-upgrade-paths.html
UIM Compatibility Matrix
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/9-0-2/installing/product-compatibility/ca-uim-compatibility-matrix.html
CA Unified Infrastructure Management 9.2.0 Release Notes
https://techdocs.broadcom.com/content/broadcom/techdocs/us/en/ca-enterprise-software/it-operations-management/unified-infrastructure-management/9-0-2/release-notes/ca-uim-9-service-pack-1.html
The installer uses a package called uimserverpackages.zip.
Warning: If the install files are always downloaded to the same location, then uimserverpackages.zip is renamed to uimserverpackages(1).zip and the installer uses the pre-existing uimserverpackages.zip which is 9.0.2. The install works but UIM doesn't. So make sure you download the uimserverpackages.zip file for UIM v9.20 and don't make that mistake.
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