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Slow connection to endpoints

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Article ID: 187305

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Updated On:

Products

CA Privileged Access Manager (PAM) CA Privileged Access Manager - Cloakware Password Authority (PA) CA Privileged Access Manager - Server Control (PAMSC)

Issue/Introduction

When launching an endpoint connection session from the CA PAM client, it takes 40 seconds to one minute to launch the session.

Environment

Release : 3.3

Component : PRIVILEGED ACCESS MANAGEMENT

Resolution

Remotely connected to CA PAM virtual appliance and changed /etc/hosts file, adding following entry:

127.0.0.1 localhost localhost:8000 localhost:8000.localdomain