Slow connection to endpoints

Products

• CA Privileged Access Manager (PAM)
• CA Privileged Access Manager - Cloakware Password Authority (PA)
• CA Privileged Access Manager - Server Control (PAMSC)

Issue/Introduction

When launching an endpoint connection session from the CA PAM client, it takes 40 seconds to one minute to launch the session.

Environment

Release : 3.3

Component : PRIVILEGED ACCESS MANAGEMENT

Resolution

Remotely connected to CA PAM virtual appliance and changed /etc/hosts file, adding following entry:

127.0.0.1 localhost localhost:8000 localhost:8000.localdomain